Our Privacy Policy
Last Updated: 12 July 2025
Who We Are
GLpeptides
Our website address is: https://glpeptides.co.uk
Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage (in the footer links section) and at every point where personally identifiable information may be requested.
The Information We Collect & How
When you create an order with us, we collect your contact information including your name, email address, phone number (if provided), and billing/shipping address. This information is securely stored on our GDPR-compliant server hosted by IONOS.
The Information We Do Not Collect
When you enter your credit card details onto our secure website, they are encrypted and sent directly to our card processing provider. We do not store any card details on our own servers.
How We Use Information
We use the information you provide to process your order and to send email or SMS notifications regarding its status and delivery. This data is securely stored on our platform hosted by IONOS.
We may also occasionally send promotional emails or text messages if you have opted in. All communications include a clear option to unsubscribe or opt out at any time.
SMS / Text Marketing (via Klaviyo)
If you voluntarily opt in to receive SMS communications from us (e.g., during checkout or via sign-up forms), we may send you messages related to your order, offers, or general updates. These are delivered through our trusted provider, Klaviyo.
Your Consent:
We only send SMS messages to users who have explicitly opted in. This complies with the UK’s PECR rules, which require affirmative consent for marketing via text.
Message Frequency:
You may receive order-related updates and occasional promotional messages. Message frequency will vary depending on your interaction with us.
Opt-Out:
You can stop receiving SMS messages at any time by replying STOP, clicking the unsubscribe link in any SMS (if available), or by contacting us directly at contact@glpeptides.co.uk.
Standard Rates:
Message and data rates may apply based on your mobile network provider.
Data Handling:
Your mobile number and associated data are processed and stored securely. We do not share your number with third parties for unrelated marketing purposes.
Help:
Reply HELP to any message for assistance or contact us via our website.
Who Your Data Is Shared With
We never share your personal data with any third-party organisations for marketing purposes. However, data may be securely processed by service providers such as Klaviyo (for email and SMS communications) or our payment gateway provider, solely to fulfil services you’ve requested.
How Long Will My Data Be Stored?
We retain sales data for a minimum of 6 years in compliance with UK tax regulations.
Email and SMS contact information is retained until you choose to opt out, which will be effective immediately upon request.
Our Commitment To Data Security
We comply with all data protection laws, including the UK GDPR and PECR. We regularly review our policies and practices to ensure your data is secure and that we meet all legal obligations.
How You Can Access, Correct, or Delete Your Information
To request the removal or correction of your personal data, please contact us via our website.
You may also unsubscribe from promotional emails or SMS messages at any time by using the opt-out link included in each communication.